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Frequently Asked Questions
We here have an overview of our frequently asked questions.
- How can I get my Logo on my invoice?
Click in the left side bar on settings, go to invoice settings, then go to Invoice Logo and click on “Choose File”. After you have changed the settings the logo will be on your invoice.
- How can I change my invoice color?
Click in the left side bar on settings, go to invoice settings, then go to Invoice color, here you can change the color by entering a “hex” color code, when you save the settings the color of your invoice has changed.
- How can I change the standard text at the bottom of my invoice?
Click in the left side bar on settings, go to invoice settings, go to default terms, here you can input the text you want to have on your invoices.
- My company’s address has changed, how can I change the address on my invoice?
Click in the left side bar on settings, go to general settings, at Company Address you enter the correct Address Information. After saving the changes, the address on the invoice will have changed.
- How can I add a new user?
Click in the left side bar on Users, then in the next screen click in the top right corner on New User, now there opens up a right side bar, fill in the correct information and click on Register User. The user is now added.
- How can I add a ticket?
Click in the left side bar on Tickets, then in de next screen click in the top corner on Create Ticket, in the next screen you choose the relevant department. In this next screen you fill in the Subject of your problem, which reporter submits the ticket, de priority of the ticket and in Ticket Message you give an detailed description of the problem. When you click on the button “Create Ticket” the ticket will be created and the chosen department will receive an notification.